Shipping and Delivery

 

NOTE:  ALL CANVAS STOCK IS AVAILABLE FOR DELIVERY IN JOHANNESBURG ONLY.

 

Please note that all stock is ordered from a local distributor.  No stock is kept at Hackart & Company.  Your order is our priority and will be processed within 24 hours from payment.

What are my delivery options?

Hackart & Company offers 2 convenient methods of delivery:

  • Courier – We deliver directly to your home or office, anywhere in South Africa.  All delivery and tracking details are supplied to you at checkout.
  • Post Office/Speed Services – We deliver to your nearest Post Office, anywhere in South Africa.  All delivery and tracking details are supplied to you at checkout.

What will delivery cost me?

Delivery Option

I live in a Main Centre

I live in a Regional Area or Remote Area

Standard Delivery (Free for orders > R650)

R60-R110

R200

Economy Delivery (Free for orders >R650)

R60-R110

R200

 

Free Delivery

Hackart & Company Online offers Free Delivery on all orders greater than R650 to all Main Centres IN GAUTENG Only. For outlying areas which are not serviced regularly by the Courier Service, a charge will be levied on the order.

When do I get it?

Please note that all stock is ordered from a local distributor.  No stock is kept at Hackart & Company.  Your order is our priority and will be processed within 24 hours from payment.

Delivery Option

I live in a Main Centre

I live in a Regional Area or Remote Area

I live in a Remote Area

Standard Delivery

On average delivered within 2 working days

Delivery option not available

Delivery option not available

Economy Delivery

On average delivered within 3 working days

On average delivered within 3 working days

On average delivered within 4 working days

Post Office

On average delivered within 2 working days

On average delivered within 2 working days

On average delivered within 2 working days

What do I do if an item is missing from my package?

Contact us either by E-mail: paint@hackart.co.za or by telephone: 0833212616 within 24 hours of the delivery having taken place. Please have your Order Number ready.

How do I track my order online?

Once we have received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.
Please note:

  • The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards, this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers, this means once the funds reflect in our bank account.
  • Working days are defined as Mondays to Fridays, excluding Public Holidays.

SHIPPING OF PAINTINGS